GPHC bullish about its cuisine

THE GEORGETOWN PUBLIC HOSPITAL CORPORATION (GPHC) IN A HARD-
HITTING PRESS RELEASE HAS PILLORIED a social post by a husband condemning its dietary
deliveries especially to maternal patients within its care.
The GPHC refers to a Facebook post of a Mr. Ronald R.G. Cox in which he “insinuates that the meals
provided for patients, particularly maternal patients, does not constitute a balanced diet.”
“Further, Mr. Cox makes menacing comments that question the competency of the staff at the
GPHC,” the release says.
The country’s apex healthcare institution knocks Cox’s post condemning his statements in several
paragraphs as absurd, menacing, callous, irresponsible, prejudicial, unsubstantiated, malevolent, a
rant, derogatory, false and unsubstantiated.
“The Administration of the Georgetown Public Hospital Corporation (GPHC) is extremely perturbed
by the absurd statements made by Mr. Ronald R.G. Cox in a recent Facebook post. In his post, Mr.
Cox insinuates that the meals provided for patients, particularly maternal patients, does not constitute
a balanced diet.”
It said Cox’s post misrepresents the reality at the premier institution and demonstrates “a lack of
respect for the dedicated, committed and conscientious healthcare professionals at the GPHC.”
While admitting challenges and limitations at GPHC, its well-trained professionals demonstrate the
wherewithal to provide the highest quality of care for patients.
“Concurrently, we acknowledge the need for continuous improvement at the Corporation, which is the
foundation for our unceasing investment in training and education for all categories of staff,” GPHC
said.
“The administration rejects prejudicial, unsubstantiated, and malevolent statements about the
performance of our dedicated and committed staff and the services we provide,” the release
emphasised.
“We condemn in the strongest possible manner the insinuation that our interventions, including the
preparation and provision of meals is not done with our patient’s best interest being considered.
Indeed, it is quite disappointing that Mr. Cox, knowing his wife’s medical condition and knowing the
conditions of similar patients would not understand the treatment regimen and be so disapproving of
the meal provided.”

“Medical ethics prevent the Corporation from divulging the particulars of Mr. Cox’s wife’s medical
management; however, we categorically state that all meals prepared by our dietary staff are guided
by a team of trained and capable nutritionists who design appropriate meal plans based on the unique
pathology of our patients,” GPHC says.
“For instance, when managing patients with underlying conditions such as diabetes, provision is made
for six (6) meals which are dietetically calculated and prepared daily to maintain healthy blood sugar
levels while at the said time keeping the patient satisfied,” the hospital explains.
“The few accounts of dissatisfaction that Mr. Cox exaggerates in his rant, have never gone unnoticed
nor unattended by the Corporation. To date, numerous interventions have been made and continue be
made to enhance the quality of the food and services at the facility and we are committed to
continuing our efforts to make improvements in our patient’s best interest.”
Derogatory, false and unsubstantiated statements negatively affect the morale of our staff, particularly
during the management of the COVID-19 pandemic, which presents unique challenges for patient
care and management,” it cautions.
“Consequently, as always, we encourage our patients, their relatives and visitors to utilize the
available mechanisms at the hospital to record any complaint and/or grievances so that the
necessary interventions can be made to improve our service delivery,” the GPHC says in its
release.